Frequently Asked Questions

Simply send us an inquiry at support [at] bitcars.eu or use the inquiry button on each product page. Please provide your location so that our team can quote shipping fees for you.

If the car is not listed on the marketplace, our team will initiate a search within our network of dealerships to find the car you are looking for and present you with offers.

Once we locate your desired car, we will list it on our marketplace. You can proceed to checkout and complete your purchase securely through our payment processor.

We will handle the payment process with the car dealer and assist with all necessary paperwork on your behalf.

When your car is delivered, we will provide you with all the relevant documents and the final invoice from the involved dealership.For EU customers, it is possible to check an option for temporary registration of the car with plates through our partnered company, allowing you to enjoy the car for up to 3 months before registering it in your own name.

Most cars are shipped from the EU. Please contact our support team and consult with your local authorities to obtain detailed information on potential importing fees and taxes in your country. It is important to familiarize yourself with the laws and requirements for car registrations in your country prior to making a purchase.

The cars are worldwide.  Most of them are in Europe. We have some cars on offer, but we are also able to source and offer cars on request. Just contact us.

Of course! After making an appointment with the owner it is possible to see and (mostly) test drive the car.

Most of the available cars can be transported immediately. However, it may also be upon agreement or if you wish a new or customized car, the delivery time may vary. 

There is a guarantee only for new cars.

Yes, we can arrange the transport and all the necessary documentation, including export customs paperwork, for you.

We accept BTC, ETH, LTC, DCR, DOGE, DOT, USDT and XMR currently.
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We respect your privacy and really care about it.

Your contact information is safe with us - we never share personal data with third parties. Your delivery address and personal data are used only to ensure a successful delivery process. Your email address is only saved for delivery status updates and exclusive offers.
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